9 Best CMMS Software in 2021

With the wide variety of CMMS software on the market, choosing the right one can sometimes feel overwhelming. You might find yourself frustrated from bouncing from website to website as you try and pick the right software solution. We understand you might be ready to throw your laptop or phone out the window and suffer through the ordeal of a paper-based system, but never fear, we have the top 9 CMMS software that you need to know about all in one place. In this guide we go through the pros and cons of the most common CMMS software in the field.

CMMS or Computerized Maintenance Management System is software designed to systemise businesses with centralised information and increased efficiency. While searching for the perfect software for your commercial HVAC business, there are a number of key CMMS features to consider. 

One of the key pillars to a great CMMS software is an easy to use interface. When you have easy to use software, you can create an efficient centralised system. While you can use systems like Excel, Google Sheets, paper diaries or Pages to organise your work, you will find yourself getting lost in the excessive admin time it consumes. The benefit of Job Management Software  ensures that you save time and become more productive as a result. 

An important feature of  Field Service Management Software should also include mobile and field accessibility. With the option of a mobile app, you can connect your field and office simultaneously from the ease of your technician’s mobile devices. 

As well as good accessibility, you also need to consider the presence of tracking tools in your chosen CMMS software. With asset tracking tools as a part of your CMMS software, you can monitor your technicians, ensure regulatory compliance in the field and improve productivity. With mobile capabilities and cloud based software in your CMMS solution, your technicians can use real time information while in the field. Most of the top CMMS software will have features based around great account, quoting and invoicing management.  

FieldInsight

FieldInsight is an Australian based CMMS job management software that offers a cloud based maintenance solution for those in the asset management industry. With FieldInsight you gain access to the five primary automations, including great Inventory management features and easy to update maintenance schedules on an intelligent maintenance management platform.

With CMMS software like FieldInsight, you can reduce maintenance costs with top of the line predictive maintenance management, user-friendly asset management solution features, integration management, inventory control and accounting accessibility. 

Pros

• Free trial
• Easy to use inventory management and inventory tracking 
• Simple preventative maintenance scheduling 
• Great enterprise asset management and asset maintenance tracking 
• Warehouse, equipment and facility management 
• High visibility over maintenance costs and budgets 
• Centralised information 
• Mobile access in the field the mobile app
• Audit tracking 
• Real time information at your fingertips 
• High visibility over your physical assets 
• Easy role assigning for admin, technician and facility managers 
• Service history tracking 
• Quick and easy reporting tools
• Free trial 
• Accessible training and help 
• Notifications and reminders 
• Document management and history tracking
• Integration and third party solutions 
  

Cons

• Better suited for small to medium sized businesses 
• No electronic payments 
• Limited historic reporting 
• No free version 

Why choose FieldInisght over Others

FieldInsight’s delivery model helps to differentiate from competing softwares. With the nine step delivery model, FieldInsight guarantees easy implementation for your business. With the key steps to improve, design and realise, FieldInsight helps ensure you can meet your business goals and KPIs  every time.

FieldInsight won’t leave you to do the hard work. With a specialised team to assist you, you can customise and deploy your CMMS solution to best suit your business. 

FieldInsight computerised maintenance management system uses the five core job systems to ensure your workflow is complete. With the ability to track inventory, manage assets, access the field, boost your marketing through CRM and balance your accounts, all from the one easy to access software, you will save your team hours of wasted admin effort every week.

For more see  Compare FieldInsight with other Software Comparisons 

UpKeep

Upkeep is a CMMS solution with roots in preventive maintenance enterprise software. To help streamline maintenance tasks, a reactive maintenance system or schedule preventive maintenance, UpKeep uses an automated system to allow ease of use. 

Pros

• Accessible service history 
• Free trial 
• Free version 
• Asset management 
• Accounting integration 

Cons

• Can become expensive 
• Tedious reporting features 
• Clumsy inventory management 
• No desktop versions available on Mac, Windows, Linus or Chromebook
• Connection issues
• Little customization options 
• Little drag and drop options

HouseCall Pro

This HVAC service software is designed with the needs of the industry in mind. CMMS systems with similar features to HouseCall Pro use field access for technicians to boost asset lifecycle management and facility maintenance. This software has key features surrounding maintenance teams in your workflow and the ability to manage assets.

Pros

• Covers a wide range of industries 
• Help available 24/7 for support
• Available marketing features 

Cons

• More expensive than most CMMS software
• Limited flexibility 
• Limited customisation 

mHelpDesk

Suited to small businesses, mHelpDesk offers a wide selection of CMMS features and rich functionality allowing operations to run smoothly. While this software is on the expensive end of the CMMS system market, it comes with a large selection of features. 

Pros

• Free trial 
• Available offline
• Good customer service and available help
• Options for customisation 

Cons

• No free version 
• Expensive 
• Overly complicated reporting features 
• Not suited to larger businesses 

Service Fusion

Service Fusion is a software designed for beginners in the HVAC CMMS software field. Service Fusion has easy mobile access and service history tracking that allows you to keep an eye on your technicians in the field. 

Pros

• User friendly 
• No hidden costs
• Free demos
• Available training 
• Affordable 
• Capture field data

Cons

• Little integration options
• Limited inventory control 
• No offline mobile access 
• No free trial
• Poor inventory maintenance departments 
• Bug issues

ThermoGRID

ThermoGRID is an affordable computerized maintenance management system (CMMS) with pillars in asset tracking and reporting tools. ThermoGRID is a subscription based software with activity tracking, document management, inventory management, mobile access and maintenance management. 

Pros

• Good asset tracking 
• Thorough reporting maintenance history tools
• Affordably priced 

Cons

• Little to no integration options
• No payment options
• No real time data 
• Limited customer service 
• No third party integration 

Wintac

Wintac is a CMMS software best known for its customer service operations and maintenance professionals. For small and medium businesses, Wintac is an online platform that isn’t available on Android or Apple. Wintac allows around the clock asset management and updates as a part of its computerized maintenance management software. 

Pros

• Easy to use
• Flexible CMMS features
• Easy dispatching options
• Reasonably priced 

Cons

• Slow software due to latency issues
• A few bugs and crashes are common
• No customisable reporting 
• No real time data
• No audit management 

CoolFront

CoolFront is a robust maintenance management software that stands out for its flat rate pricing.  As a part of Field Edge, CoolFront is designed for ease of use on a mobile device to create smooth mobile maintenance in the field. With cloud based predictive maintenance programs available in the field, Cool Front allows your technicians to have more control over their work.

Pros

• Wide range of integration
• Affordable
• Flat rate prices for easy quoting
• Integration options
• Easy to use
• Real time information 

Cons

• Lacking in communication key features
• Little to no payment options
• Poor tracking for maintenance professionals 
• Hard to update
• No offline option 

Smart Service

Smart Service is a CMMS system with a wide range of features and customisable maintenance activities. Connected to QuickBooks, Smart Service helps to schedule and streamline operations. While Smart Service has great features surrounding deployment and training, they do not have activity tracking or an activity dashboard available. 

Pro 

• Large range of features 
• Good for small to large businesses 
• Options for customisation 

Cons

• Complicated platform management 
• Inventory control 
• Integration issues 
• Overly complicated for small businesses 

Finding the right software can be hard. Take the guessing work out and try a demo today. Streamline maintenance operations in your business by booking a demo  with FieldInsight and seeing for yourself what an all-in-one solution can do for your business.